Last updated : January 19, 2023

Thank you for your purchase. We really hope you enjoy your purchase. However, you may return your item to us for a full refund if you are not wholly pleased with it for any reason. For further details about our return policy, please check the section below.

REFUND POLICY

All digital items purchased through the online store theoriginalkeys.com are not returnable for any reason due to the nature of the products displayed on this website.
The consumer is required to report any issues with the product obtained within 14 days of the purchase date, and he will be required to provide proof of the problem.

If it turns out that the product is defective for reasons unrelated to alteration or misuse by the customer, he has the option of receiving a free replacement key or a complete refund.

In the following situations, theoriginalkeys.com has the right to reject reports:

– The client doesn’t cooperate by refusing to provide the proof that Support Team has requested, describing the error code they receive, or describing the circumstances that led to the reported issue.
– After the previously indicated time period ” 14 days”, the theoriginalkeys.com is informed.
– The way the customer is acting is unpleasant and aggressive for our support staff.

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.  can be directed to our support staff by clicking
on the “Contact Us” at main menu. Or you can email us at: support@theoriginalkeys.com